The home warranty fills in valuable coverage where your homeowners insurance doesn't apply. To secure the best protection for your home and your budget, you need both homeowners insurance and a home warranty. A home warranty covers costly home repairs and replacements due to normal everyday use. It's not your homeowner's insurance policy; a home warranty is a separate contract covering repairs and replacements on systems in your home. Home warranties cover many, but not all, of your home's appliances and systems. Contract costs and coverage can vary widely, so always compare before purchasing.
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I realize that this does not seem to be the norm based on all the reviews but it seems as though we lucked out with a great contractor who got the job done quickly and efficiently for us and a rep Katrina who was very helpful in getting our claim pushed through. I paid our $100 service call fee to the contractor and no other out of pocket fees. I wanted to take the time to write a positive review because it was a wonderful, easy process for us and hope it will be for others as well!Hi there Nick S. According to our notes, we offered to set up an additional service request to find you a new contractor and also offered at one point the option of going out of network for expedited service. You turned down both offers and said you would stick with waiting for the appointment in order to not suffer any further delays. I am concerned to hear that we made you feel as though it was "your fault" that this request was not going quickly. If you could reply to this with a private message elaborating more on how we made you feel that way, we would greatly appreciate it. In any case, our offers are still available if you would like to try out obtaining faster service for your AC. Thank you. We just bought a home in Nashville and the sellers purchased a home warranty through 2 10. Our AC just went out and after spending over 2 hours on the phone with them there is no repair in sight.